❓ FAQ
How can I visit your factory?
Please contact with us, and we are warmly welcome you visit our Factory if you have a travel plan.
How can you know if our machine is suitable for your production requirements?
You can tell us your requirements and send us the sample pictures and videos. If possible, it is best to send samples to us for machine debugging.
How do you offer technical support?
1. Technical support by phone, email or MSN/Skype around the clock.
2. Friendly English version manual and operation video CD disk.
3. Engineer available to service machinery overseas.
What's your guarantee or the warranty of the quality if we buy your machines?
We offer you high quality machines with 1 year guarantee and supply life-long technical support.
How could we contact you for further inquiry?
Please leave a message and send us an inquiry. Our team will respond as soon as possible with the requested details.
Do you support customized material specifications?
Yes, we provide various specifications including PET/PE, PA/PE, MPET/PE, and PET/AL/PE to meet specific packaging needs.